Senior Beauty Sales Consultant (SBC)
A job description for a Chatters Senior Beauty Sales Consultant (SBC) involves providing expert customer service and sales in a retail beauty store setting. Responsibilities include acting as a product expert, excelling in sales to meet targets, coaching team members, merchandising, and creating an exceptional guest experience through engaging, outgoing, and flexible customer interactions. The role requires excellent communication, a passion for beauty, and a drive to succeed in the retail beauty industry.
Key Responsibilities
- Product Expertise: Serve as a knowledgeable resource on beauty products, showcasing products to customers and making confident recommendations.
- Sales and Target Achievement: Focus on exceeding sales targets and driving revenue, demonstrating a passion for helping customers find the right products to feel great.
- Customer Service: Create unforgettable guest experiences by providing top-notch, 5-star customer service and building lasting relationships with customers.
- Team Coaching: Mentor and train other sales team members, using proven experience to help them achieve sales goals.
- Merchandising and Operations: Ensure the salon and products are well-presented, clean, and stocked according to Chatters' standards.
- Team Collaboration: Work as a positive and supportive team member, contributing to a fun and fast-paced work environment.
Required Skills and Attributes
- Customer-Focused: Positive, outgoing, and possess mad communication skills to connect with guests and create lasting relationships.
- Sales-Driven: A proven ability to present and promote products and achieve sales targets.
- Computer Proficiency: Know your way around a computer to manage tasks effectively.
- Flexible and Ambitious: Self-motivated to succeed, exceed expectations, and embrace a dynamic work environment.
- Passion for Beauty: A deep love for all things beauty-related to guide customer choices.
- Team Player: A natural ability to work with others and uplift those around you.